QUALITY POLICY STATEMENT
MAGIRAS DIAGNOSTICS S.A. is committed to meeting customer requirements and enhancing customer satisfaction through continual improvement of its services and the quality management system.
Therefore , the company has developed and implemented a Quality Management System to demonstrate its ability to consistently provide products that meets customer and regulatory requirements, and to address customer satisfaction through the effective application of the system, including continual improvement and the prevention of nonconformities.
The Quality System complies with the international standard ISO 13485:2016 and ISO 9001:2015.
Through our Quality Policy Statement , we ensure that :
- our products and services are delivered to the level and quality our customers expect.
- we offer high quality services and products at the ideal cost
- we maintain close cooperation with foreign suppliers and firms with the aim of continuously improving the quality of our services.
- we evaluate all customer complaints or remarks which serve the basis for improvement in the Company’s quality related operations.
- we measure the performance of the main processes and strives for continuous improvement of the quality management system and its results
- we assist in the continuous development of employees so that they can perform their duties according to basic principles of Quality, Security, Reliability and Efficiency
- we provide immediate after sales coverage of customer needs
The company ensures the achievement of the above objectives by faithfully applying the quality system, continuously improving its performance by conducting regular and extraordinary reviews by the Management for the definition of objective goals and objectives.
THE DIRECTOR GENERAL